Refund Policy for Ebundlez.com
At Ebundlez.com, we strive to provide high-quality digital products, including courses, educational tools, ebooks, and other resources. We understand that there may be occasions where you need a refund. This Refund Policy outlines the terms under which refunds may be provided.
1. Eligibility for Refunds
We offer a 7-day refund policy on certain digital products purchased through our platform. Refunds will only be granted under the following conditions:
- The digital product purchased is not as described on our website.
- The product is defective or not functioning as intended.
- The refund request is made within 7 days of the purchase date.
2. Non-Refundable Items
Please note that the following items are not eligible for refunds:
- Digital products that have been fully downloaded or accessed.
- Bundles or packages where part of the content has been accessed or downloaded.
- Courses that have been partially or fully completed.
- Promotional or discounted items, unless stated otherwise.
- Any customized or personalized products.
3. Refund Process
To request a refund, please follow these steps:
- Contact Support: Send an email to our support team at Help@Ebundlez.com with your order number, purchase date, and a detailed explanation of the issue.
- Assessment: Our support team will assess your request and may ask for additional information or evidence to verify the claim.
- Approval: If your refund request meets the eligibility criteria, we will notify you of the approval and process your refund.
- Refund Timeline: Approved refunds will be processed within 7-14 business days. The refund will be issued to the original payment method used for the purchase.
4. Exceptions
- We reserve the right to refuse a refund request if we believe that the request is fraudulent, malicious, or in violation of our Terms & Conditions.
- We may also deny refunds for repeated requests from the same customer or if there is an excessive refund history.
5. Contact Us
If you have any questions about our Refund Policy or need assistance with your refund request, please contact us at help@ebundlez.com